26th May 2018

Privacy Policy

Privacy Policy

This Privacy Policy was last updated on 24 May 2018.

While we have not made any material changes to the way we process data about our users, we have updated this policy to make it easier to read, and to comply with the EU General Data Protection Regulation coming into force on May 25, 2018.

We at MySocial Media Office (“My Social Media Office”, “we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or restrict our use of your personal data.und

This Privacy Policy applies when you visit or use the MySocial Media website, attend online or offline workshops, use our services online or offline in any other way (the “Services”).

By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.

Table of Contents

1. What Data We Get

2. How We Get Data About You

3. What We Use Your Data For

4. Who We Share Your Data With

5. Security

6. Your Rights

7. Updates & Contact Info

1. What Data We Get

We collect certain data from you directly, like information you enter yourself, data about your participation in courses, and data from third-party platforms you connect with My Social Media Office.

Data You Provide to Us

We may collect different data from or about you depending on how you use the Services. Below are some examples to help you better understand the data we collect.

When you book and attend our workshops and use the Services, we collect any data you provide directly, including:

At the time of online booking through third party websites in order to complete your order of our workshops you provide your email address and your full name. This data is retractable by us from the third parties by electronic means. This information is not shared with anyone else.

When you book our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.

While using our services, you can also choose to provide social media profiles, personal websites, mobile phone numbers, or other data. This data is not shared with any third parties.

Communications and Support

We might communicate with you about our new upcoming services or promotions using your email address and name. If you contact us with feedback, for support or to report a problem or concern (regardless of whether you are already our existing customer), we collect and store your contact information, messages, and other data about you like your name, email address, location, and any other data you provide or that we collect. We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy.

The data listed above is stored by us and associated with you.

2. How We Get Data About You

We collect data listed above at each of our workshops and through personal and email enquiries. You have the right to choose what sort of data you provide to us. We always offer you the ability to opt out of data collection and data usage.

Third Parties

At the time of online booking through third parties we collect and store your email address and full name. At each workshop that follows thebooking we offer you the opportunity to opt out of your data being used for any further communication by us.

3. What We Use Your Data For

We use your data to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyse how people use our Services, serve personalised advertising, and as required by law or necessary for safety and integrity.

We use the data we collect through your use of the Services to:

Process your requests and orders for courses, products, specific services, information, or features;

Respond to your questions and concerns.

Send you relevant information, promotions, newsletters, and other available courses (which you can opt out of at any time);

Solicit feedback from users;

Improve our Services and develop new products, services, and features;

Analyse trends and traffic, track purchases;

4. Who We Share Your Data With

We do not share any data about you with any third parties.

5. Security

We use appropriate security based on the type and sensitivity of data being stored.

My Social Media Office takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and My Social Media Office, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. If you have any concerns please contact us on info@mysocialmediaoffice.com at any time.

6. Your Rights

You have certain rights around the use of your data, including the ability to opt out of promotional emails, and collection of your data. You can contact us for individual rights requests about your personal data, to amend your details or for help deleting any of the information we store about you.

6.1 Your Choices About the Use of Your Data

You can choose not to provide certain data to us or request for your data to be destroyed at any time.

To stop receiving promotional communications from us please contact us on email or phone number provided on our website.

If you have any questions about your data, our use of it, or your rights, contact us at info@mysocialmediaoffice.com.

6.2 Updating, and Deleting Your Personal Data

You can update your personal data that My Social Office collects and maintains as follows:

To update data you provide directly, to request, access, correct, or delete your personal data, email info@mysocialmediaoffice.com. Please allow up to 30 days for a response.

7. Updates & Contact Info

When we make a material change to this policy, we’ll notify users via email, or another mechanism required by law. Changes become effective the day they’re posted. Please contact us via email with any questions, concerns, or disputes.

7.1 Modifications to This Privacy Policy

From time to time, we may update this Privacy Policy as required by Law. If we make any material change to it, we will notify you via email. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted.

As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.

7.2 Questions

If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact us at info@mysocialmediaoffice.com.